Make sure your product listings follow the rules -- you can take a look at them here.
We have a zero-tolerance policy on users that do not follow the marketplace rules. The following is the general process if you break the rules:
- Your product / store will be reviewed by a staff member and banned.
- You will get a email notification of your ban if you have your store connected and notifications enabled.
- Contact staff and show the problem is solved. If you are a repeat offender you may be asked to wait the following time before you are re-listed:
- 1st violation - 1 month
- 2nd violation - 3 months
- 3rd violation - 6 months
- 3rd+ violation - You will not be re-listed
If your store has a substantial amount of products that break our guidelines, your entire store may be removed.
Please report any violations using the flag icon on the content or via the "..." menu and filling out the form.