If you need a refund for your purchase please contact the seller directly. You can find their contact information in your receipt, the download page, and within the downloaded files as detailed in this article.
Please be aware that sellers have their own Refund Policies as seen on the product detail page before you purchased the product.
We also have our Jinxxy Refund Policy to protect creators and customers.
If you cannot contact the seller, you can contact staff and we will help you with your refund.